The National TOMs for Facilities Management

Facilities management (FM) leads the way in managing workplace change post-COVID, and supporting the shift to net zero – just two of the reasons the global outsourced FM sector is tipped to be worth $1 trillion by 2025. 

People sorting though clothes donations.

Setting the social value standard

With teams working in the heart of communities, delivering huge contracts for public sector clients, FM understands social value better than many other industries.

In response, Social Value Portal partnered with the Institute of Workplace and Facilities Management (IWFM) and the National Social Value Taskforce to create a framework tailored for FM.

The system is underpinned by the National TOMs – Themes, Outcomes and Measures –  a standardised, open source framework used by hundreds of businesses to measure, maximise and report on social value consistently. It’s endorsed by the Local Government Association and aligned with UN Sustainable Development Goals.

A framework for FM

We’ve created a National TOMs plug in tailored specifically for FM:

  • Jobs – Improve skills for disadvantaged people, and upskill to support the shift to net-zero
  • Inequality – Reduce the number of employees on renewed contract or who receive a pay rise to real living wage or higher
  • Crime and social problems – reduce crime and homelessness
  • Environment – Policies and continuous monitoring on air quality regulations
  • Resource efficiency – Promotion of circular economy solutions. Reusable packaging replaces single-use plastic, waste audited and diverted from landfill/incineration.

If you are stuck, we’ve a team on hand with case studies and detailed guidance on how to use and apply the framework.

Measuring a manifesto

By using a trusted, robust methodology and hard metrics, you’ll be able to account for every choice and measure your individual impacts. It’s the tried and tested way to systematically deliver social value.

Business benefits

Bids

Bids

Our FM system enables you to build competitive social value into every stage of your bid process – increasingly a precursor to a place as a preferred government supplier.

Business improvement

Business improvement

We’ll support you with a clear roadmap to learn, create, measure, and improve social value performance in your business and your supply chain. A selling point and route to outperforming your peers.

Productivity

Productivity

We’re partnered with contract management provider Proactis to reduce duplication of effort across platforms.

Why work with us?

Facilities managers look after public spaces like government estates, hospitals, schools, and council buildings. Our National TOMs tool ensures they generate maximum social value.

Two men with there arms around each other looking at the camera. They are both wearing high viz vest and the one on the left is wearing a white hard hat. They are leaning on railings in front of a river.
Two men with there arms around each other looking at the camera. They are both wearing high viz vest and the one on the left is wearing a white hard hat. They are leaning on railings in front of a river.