This Privacy Policy sets out how the Social Value Portal Ltd obtains, stores, and uses your personal information when you use or interact with our website and/or our Services, or where we otherwise collect your personal information.
If you have any questions, complaints, or would like to exercise your legal rights to your personal data (the right to be informed, the right of access, the right to rectification, the right to erasure, the right to restrict processing, the right to data portability, the right to object, rights in relation to automated decision making and profiling), please get in touch with support@socialvalueportal.com, or peter.armitage@socialvalueportal.com.
You can download a copy of our Privacy Policy here.
Job Applicants: please refer to our specific Privacy Notice for Job Applicants.
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This Privacy Policy applies to the Social Value Portal service (the “Service”). This document outlines the type of personal data we collect from users of the Service (“Users” or “you”) in connection with the Service and how this data is protected, used and maintained.
The Service is operated by Social Value Portal Ltd, a company registered in England & Wales, with company number 09197997 whose registered address is at 20-22 Wenlock Road, London, England, N1 7GU (“Company” also referred to in this Privacy Policy as “we”).
Commitment to the protection and security of personal information is of paramount importance to us.
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The purpose of this Policy is to inform you about our privacy practices and to ensure that you understand the purposes for which we collect and process your personal data. The following is a brief summary of our privacy practices.
This Policy does not apply to any data insofar as it is held, processed, disclosed or published in a form which cannot be linked to a living individual (such as anonymised data, aggregated data, or coded data which, in a given form, cannot effectively be used to extract your personal data) (“Anonymised and Aggregated Data“). We reserve the right to generate Anonymised and Aggregated Data extracted out of any databases containing your personal data and to make such use as we see fit of any such Anonymised and Aggregated Data.
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The Company is responsible for the processing of your personal data insofar as we collect it as part of the Service including personal data we obtain through registration forms or other communications with you, the data we receive from Users for analysis and the reports that we generate through the Service and send to our Users and data we collect by tracking Users’ use of the Service.
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If you have any questions or wish to make any complaint in relation to our use of your data, please contact us through the email address provided at the end of this Policy. The postal address and other contact details of the Company are available on the Service. Enquiries relating to our use of your personal data should be made for the attention of Peter Armitage, at: peter.armitage@socialvalueportal.com.
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Account information: Information about your account can be found on our Terms and Conditions. To use our Services, you must create an account. To create an account, you are asked to submit details such as name, email address and telephone number, date of birth, a password you create.
Information given by Users: this includes information that we may ask Users to provide from time to time for research processes, quality control and to improve the Service. For example, we may collect such information through direct correspondence, forms, surveys, other activities through the website etc.
Device and Browsing Information: From time to time, we may use automatic data collection technologies to collect data for research, development and statistical purposes. This data includes but is not limited to data regarding the products that were recommended to you, products that you chose to purchase, other aspects of your use of our website or other aspects of the Service. We may monitor browsing actions or usage patterns by Users, such as external sites you visit just before or after using our Services and information about your internet connection or device ID, such as your operating system or IP address.
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We collect and process Users’ personal data for the following purposes:
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The processing of your Personal Data is lawful on the basis of the following:
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We may share your personal data with our subsidiaries, parent companies and other affiliates, our subcontractors, service providers, representatives and agents that provide services to us or act for or on our behalf (“Related Parties”). Personal data is shared with Related Parties only for the purpose of delivering the Service to Users, maintaining and improving the Service and related purposes.
We ensure that such Related Parties do not use your personal data for any other purposes, that they do not disclose it to any other third parties and that they do not retain copies of your personal data except as necessary to provide services to us or to our Users or as may be required by law. We require Related Parties to protect personal data of our Users that is received from us from unauthorised access, corruption or loss.
Examples of cases where personal data may be shared with Related Parties are set out below:
We also reserve the right to disclose and transfer your personal data to other entities in connection with the sale or transfer of our business or those business activities relating to the Service. We will ensure that such acquirer will continue to process the personal data in accordance with this Policy (as it may be updated from time to time).
Other circumstances in which your personal data may be used or disclosed include the following:
We will fully co-operate with regulators, law enforcement agencies and other authorities to identify anyone who uses our products, service or software for illegal activities. We reserve the right to report to regulators and law enforcement agencies any activities that are believed to be unlawful.
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We operate the Service from the United Kingdom. We may use servers and cloud services to store and process data in other countries and may transfer the data to other countries for the purpose of storage and data management. Our Related Parties may have access to your personal data in different countries including, without limitation, the UK, the EU and the USA. We ensure that when personal data is transferred across borders, we do so in compliance with the law including (in the case of data exported from the EU) by putting in place, as between us and the party receiving the data, contractual terms for the protection of the interests of data subjects in the form approved by the European Commission.
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We use a range of technical and organisational measures to protect your personal data including the following:
We cannot guarantee that these protections will always successfully prevent unauthorised access to, corruption or loss of personal data. Please bear in mind that transmissions over the Internet are not completely secure, and information you send to or from this Service may be accessible by others. More specifically, electronic communications sent to or from the Service may not be secure.
We ask that you do not share your account password or log-in credentials with anyone. Please contact Peter Armitage (peter.armitage@socialvalueportal.com) immediately if you suspect unauthorised use of your account.
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You can contact our Support Help Desk (support@socialvalueportal.com) to request access to, edit or delete any personal information you have provided to us. We cannot guarantee we will be able to grant a request to change information, for example, if we believe granting such a request would violate the law or cause the information to be incorrect. It may not be possible to retrieve, remove or correct data from any database where the data had been de-identified and/or aggregated.
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You can close Your Account by getting in touch with our Support Help Desk (support@socialvalueportal.com). If you choose to close Your Account, we will remove your registration information and associated user information from the site.
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A cookie is a small text file that is downloaded to your browsing device (such as your smartphone or your computer) when you visit a website. We use cookies to help provide Users with a personalised experience when using our Service, to analyse the effectiveness and usefulness of the Service and to avoid the need to log-in each time you access the website or the Service. We make use of anonymous cookies for research and development purposes such as user analysis and profiling which are carried out on an anonymous basis.
Further information on the use of cookies and tracking devices is provided in our cookies notification below (link).
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Users have the following legal rights in respect of their Personal Data:
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This policy applies only to the processing of personal data by us in connection with the Services. It does not apply to any processing activities carried out by operators of website, social media services such as Twitter or Facebook or other third parties whose sites or services may be accessible via our Services. When you follow a link from the Service to any third party site or service you are being transferred to a website or online service operated by someone other than us. The operator of that website or service will have a different privacy policy. We do not share your personal data with these third party websites or services and we are not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of any such third party sites or services.
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This Policy was last changed in May 2018. If we make changes to the Policy, the new version will be posted on the Service. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective
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This website uses cookies.
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are categorised as ‘Necessary’, ‘Preferences’, ‘Statistics’, and ‘Marketing’. When opening a page on our site, you will be asked to confirm your preferences for which types of cookies you are happy to be stored on your device.