The National Social Value Measurement Framework – or National TOMs for short – is a method of reporting and measuring social value to a consistent standard. It provides the golden thread between an organisation’s overarching strategy and vision, to the delivery of that vision. The Framework was developed by Social Value Portal and launched in 2017. The Framework is reviewed and endorsed by the National Social Value Taskforce.
Visionary social value areas
The positive changes within communities an organisation wants to see
A set of measurements used to achieve outcomes.
Social value measurement is becoming increasingly standardised.
Endorsed by the Local Government Association, the National TOMs’ adoption is spreading rapidly throughout the local government sector. A TOMs-based approach has also been adopted by the NHS Sustainable Development Unit and Central Government is working on a new approach to delivering social value, which is based on very similar principles.
Beginner: The National TOMs can be used by organisations – both private and public sector – who are starting out on their journey to embed social value into their business processes; through procurement, management or strategy. It provides an easy-to-use solution that is immediately available and may be applied to any project or activity.
Advanced: For organisations that are more advanced on their journey, the vision is the integration of the TOMs reporting standards into any existing measurement approaches as a minimum. This comes with the added benefit of adding Measures that do not exist in any current reporting toolkit.
The TOMs Framework provides the national standard for social value offering:
The National TOMs reduces the uncertainty surrounding social value measurement for businesses. By making informed decisions based on robust quantitative assessments, businesses will find it simpler to embed social value into their corporate strategies.
A key benefit of a TOMs-based social value measurement system is that its series of standalone Measures can be extended or reduced without compromising the integrity of the framework, providing users with a consistent approach to measurement.
Each edition of the National TOMs Framework is agreed and endorsed by the National Social Value Taskforce.
Promote local skills and employment
Supporting growth of responsible regional business
Healthier, safer and more resilient communities
Decarbonising and safeguarding our world
Promoting social innovation
The National TOMs Framework has been designed to help organisations in four principal business activities. They are not exclusive to public sector organisations and may be used by public, private or third sector providers.
The National TOMs Framework can be used through our online portal and you can try it out for free.
The National TOMs includes a set of ‘proxy values’ that allows users to assess the financial impact that any Measure will make. Of course, we recognise that social value is not all about ‘money’, however, this is an important metric to help understand the scale and breadth of impact that a measure can make.
And importantly, it allows procuring bodies to compare tenders in a way that is proportional and relevant to the bid, and to better justify a procurement decision.
Traditionally, measurement consists of measuring delivery and maintaining a record of past performance. The National TOMs Framework, however, goes much deeper than this so you can measure not only what has already been done, but also to deliver the change that organisations want to see.
In this respect, the National TOMs is an agent for change: Each outcome and measure has been developed to reﬂect a need and to allow businesses to support fulfilling that need, ultimately, to benefit the communities they serve.
The National TOMs Framework is not a static tool and has to evolve to reﬂect changing needs and pressures in society. The Framework is updated on an annual basis. Any organisation can make representations for additional Outcomes and Measures to be included and these will be debated and analysed by a research advisory board, before final endorsement from the National Social Value Taskforce.
The TOMs proxies are developed from adaptations of benefit analysis techniques as outlined in the HM Treasury Green Book and other relevant public sector and impact assessment guidance documents.
To ensure transparency, the sources for each proxy are made publicly available and detailed in the guidance available with the Framework.
The framework can be aligned to the UN Sustainability Development Goals (SDGs), or a number of other methods of sustainability reporting.
Licensing and use of the TOMs
The National TOMs Framework is covered by a Creative Commons license which means it cannot be used for financial gain. The issuance of the National TOMs by Social Value Portal in this format is an expression of our social value. The National TOMs is our proprietary framework that cannot be commercialised or made available in any other platform except for the Portal.